Tag: Business Coach

Episode 194, 101 Touchpoints To Target For An Air-Tight Customer Experience, With Roland Frasier

Have you taken a close look at the TouchPoints that make up YOUR Customer Experience? Customer experience is more critical in 2020 than Product or Price (See episode 190), so you might want to zoom in and examine where your customer is experiencing YOUR brand. In this short episode, Roland walks you through a master list that you can hand down to your team or dive into yourself.

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September 7, 2020

Episode 193, Slicing Pie: A Universal Solution To The Allocation And Recovery Of Equity, With Mike Moyer

Are you setting up a Startup? Have you ever lost all your money or got an unfair share? Have you ever wondered how to put a value on ‘sweat equity’? This episode is vital. We are pleased to share an interview with our host Roland Frasier, and the author of The Slicing Pie Handbook, Mike Moyer. Mike is a serial entrepreneur who wrote this blueprint for Fairness in business equity deals! 

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September 4, 2020
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