Roland Frasier has been digging into the theme of creating a superior customer experience. Today, he continues along that theme, with some lessons from Disney, whom we all know are the benchmark in customer experience, the ‘happiest place on earth’ and all things magical. Listen for 14 different ways to get the feelings, actions, and beliefs of your customer.
Brad is a serial entrepreneur, growth consultant, and investor. This fly-on-the-wall type conversation will give you a great look into the processes, ideas, and strategies that you can use for creative deal-making.
If you’re trying to launch your consulting career or add consulting to what you’re already doing, then you’re probably being asked for free advice all the time. Roland and Brad have a refreshing approach to this, and they share how to move into more serious client relationships.
Have you taken a close look at the TouchPoints that make up YOUR Customer Experience? Customer experience is more critical in 2020 than Product or Price (See episode 190), so you might want to zoom in and examine where your customer is experiencing YOUR brand. In this short episode, Roland walks you through a master list that you can hand down to your team or dive into yourself.
Are you setting up a Startup? Have you ever lost all your money or got an unfair share? Have you ever wondered how to put a value on ‘sweat equity’? This episode is vital. We are pleased to share an interview with our host Roland Frasier, and the author of The Slicing Pie Handbook, Mike Moyer. Mike is a serial entrepreneur who wrote this blueprint for Fairness in business equity deals!
We’ve had John Assaraf on the show before. He’s one of the leading mindset and behavior experts globally, helping entrepreneurs achieve even more than they think they can. “I invited John to help you with whatever’s holding you back. Like what’s in your brain, in your head that’s stopping you from finding deals, from talking to sellers, closing deals, making offers, whatever those things are”. Roland Frasier.
How does someone who knows nothing about Marketing start a speaking business from a cold start and build it to a global events-based company?
Glen Ledwell is an Australian-born serial entrepreneur who has launched and sold half a dozen successful businesses in various industries. Now the co-founder & the CEO
Learn How To Raise Money For All Your Business Needs. In her conversation with Roland Today, Jill Sidoti talks about how she helps entrepreneurs figure
What do you get when you mix programming, SaaS, and spirituality? Calvin Correli answers this and more in today’s episode of Business Lunch. Born to
You may find that like most entrepreneurs, you’re getting stuck in the weeds of your business instead of taking a big step back and thinking